Here are the active crisis responders and outreach teams – that we know of. There very well could be more out there. Some are a mix of both crisis responders and outreach. If you know of other services or a clarification, leave a comment below. Crisis responders are all some form of law enforcement or private agency contracts through the City of Portland or Multnomah County.
City of Portland
- Portland Police Bureau – all dispatched via 911
- Neighborhood Response Team
- Behavioral Health Unit – and Behavioral Health Response Team – also self-dispatched
- Crisis Intervention Training Team – and “Enhanced” Crisis Intervention Training Team
- The Service Coordination Team (a Central City Concern contract) does outreach and more with persons identified by PPB officers as addicted / mentally ill and a nuisance – also self-dispatched
- Public Safety Support Specialists
- Portland Fire & Rescue CHAT (Community Health Assessment Team) – self-dispatch
- Portland Street Response – self-dispatch
- Portland Bureau of Transportation has an outreach team for people living in vehicles
- Portland used to have CHIERS but the mayor’s office shut that down along with the Sobering Station in February 2020
Multnomah County
- Multnomah County Sheriff – many deputies are CIT trained – 911 dispatch
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- Multnomah County Sheriff – Homeless Outreach and Programs Engagement (HOPE) team – self-dispatch
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- Multnomah County Mental Health Unit – parole and probation – self-dispatch
- Law Enforcement Assisted Diversion program, through the Multnomah County District Attorney’s office, engages with people who are mentally ill or addicted and homeless – self-dispatch
- Multnomah County Mobile Outreach – part of the Health Department, dispatched through the county crisis line + self-dispatched
- Gresham Police have a “mental health team” and a service coordination team
- Port of Portland police are CIT trained
- For Psychiatric Security Review Board clients who are out of compliance, Contract staff (statewide) will do outreach and escort people to hospital / clinic
- Federal parole will pick up their people who are not in court compliance – self-dispatched
- The Federal Bureau of Investigation has a “community outreach” program through the Portland field office – self-dispatched
- The Veterans Mobile Outreach Program and Community Reintegration Services – self-dispatched
- AMR – sole ambulance service for Portland and a routine escort for police. Still the primary response when a person is in a medical / psychiatric emergency – dispatched through 911
- Several private and public security companies are in routine contact with people in crisis, such as Portland Patrol, the Central Eastside Sidewalk Operations, and Downtown Clean & Safe.
- There are “Assertive Community Treatment” and simular teams for most of the larger mental health agencies which do outreach with designated hard-to-contact already established clients.
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- Cascadia – Forensic Assertive Community Treatment (FACT)
- Central City Concern – Community Engagement Program (CEP)
- Telecare – Assertive Community Treatment (TACT)
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- Project Respond – crisis outreach, dispatched through the county crisis line + self-dispatched
- Portland Street Medicine – medical outreach, self-dispatch
- Cascadia has a Street Outreach Team which is separate from Project Respond, self-dispatch
- JOIN – Outreach Program – focused on the pods
- Janus Youth has run Yellow Brick Road, helping teens off the streets for decades
- NARA NW has an outreach team for current clients
- Providence Health has an outreach and education program which contacts Latinos through Catholic churches
- Transition Projects has an outreach team in partnership with Central City Concern
Other Governments
This page was last updated September 22, 2021