Multnomah County’s Mental Health and Addiction Services Division has posted several new documents worth reviewing recently on their web site. These include,
Verity Annual Quality Report, dated February 2009. This presents a set of statistics about mental health treatment providers and results from surveys of clients about the quality of care provided through county contracts. “Verity Mental Health Organization” is the name of the county department which presents itself as an insurance company for persons with mental illness and addiction.
The 2008 Adult Satisfaction Survey, dated May 2008. One in four respondents replied to a mailed survey for a total of 808.
The Draft: Verity Mental Health Organization Quality Management Work Plan, January 2009 – December 2009. Here is a list of goals and expected outcomes of the county’s contracts with independent providers of care for persons with mental illness and addiction.
Last year we asked the Division to post the budget online where we could read it. Yes, it was already online, but buried at the bottom of a deep information pit. For fiscal year 2009, the Division has done more and better than we asked or expected. They’ve put the budget online, and they’ve made it both readable and understandable. Kudos.
READ – Mental Health Safety Net – FY 09 Adopted Budget
READ – Mental Health System of Care – FY 09 Adopted Budget
READ – Addiction Services – FY 09 Adopted Budget
Wait! There’s more!
READ – The 2009 Mental Health Organization Provider Capacity Assurance Report
READ – The 2009 High Inpatient Utilization Performance Improvement Project
READ – The 2009 Initiation And Engagement Performance Improvement Project. (This is where the rubber meets the road, so to speak.)
READ – Collaborative Care For Seriously Mental Ill Consumers – draft
One of the continuing shortcomings of our county and our state’s mental health and addictions services is the capacity of an independent and impartial analysis of these sort of documents and the programs they represent. It’s quite impossible at this point for our little cadre of volunteers to present any informed comment about the county’s plans or achievements – outside of the anecdotal comments we collect from people who are compelled to speak up.
We’d appreciate reading any analysis of these surveys, their methods and outcomes, from persons not employed (or prospects to be employed) by Multnomah County. But until that help shows up, we’re happy to have the data.